General Information

Custom Charged is the official custom partner of Anker Technology Co. Limited. ( We specialize in providing our clients with custom, co-branded electronics from Anker. 

Order/Art Details
- e-mail purchase order in pdf format and artwork to with PO name in subject field.
- All orders are acknowledged via e-mail for approval.
- Artwork must be in vector format, with all text outlined and no halftones. Preferred file formats are PDF, EPS and AI.
- PO must include product detail, quantity, artwork color and location, any event date, ship method, ship to and bill to address.

Production Time
- For in stock product, standard production time is 4-5 working days.
- For factory direct orders, production time is generally 60-90 days.
- Production time begins once order acknowledgement and proof are approved.

Rush Options (stock and capacity dependent, please inquire)
- Order and Proof must be approved by 10:00 AM Pacific Time
   ·  1 Day (ships next day) - $3 (G) per piece
   · 2 Day - $2 (G) per piece
   · 3 Day - $1 (G) per piece 

Product Inventory
-  *** Please inquire for current inventory levels of catalog product. ***

Order Quantities and Less Than Minimum
- LTM accepted at 1/2 1st column - $62.50 (G)

Special orders / Off catalog product
- Product can be "made to order" if inventory cannot fulfill the needed quantity, or if an off catalog product is requested. Production time varies by product. Please contact for more information. 
- Contact us for inquiries for Anker products not listed on this website!

Set Up Charges
- $62.50(G) per color/location
- $25(G) repeat set up charge.  Artwork cannot have any changes.

Imprint Colors
- Stock Imprint color list : Click Here
- PMS Match - $25(V) - PMS match is not guaranteed on dark items.
- Max of 2 color imprint

Shipping Info
- Drop ship fee: $8(G) fee per location up to 10 locations.

- Cancellations will not be accepted after prepayment is made. All cancellations must be made in writing. Customer is responsible for any costs incurred up until time of cancellation.

Over/Under Runs
- Every effort to ship exact quantities will be made, however, we reserve the right to over or under ship up to 5% and bill accordingly.

- Any claims for shortages or damaged merchandise must be made within 5 working days of order delivery.

- Returns are not accepted for custom imprinted items.

- All pricing is subject to change without notice. Product list can change frequently.
- CC payments require 3% processing fee

Sample Policy
- Please inquire.

Logos and Trademarks
- We reserves the right to display all logos for advertising purposes unless otherwise requested in writing upon placing order.
- We assumes no responsibility in determining who holds claim to to a trademark or logo.